Privacy Policy

Effective Date: January 01, 2025

Swindon Chartered Certified Accountants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or engage with us in other ways. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from you:

  • Personal Information: This includes any information that identifies you as an individual, such as your name, contact details (email, phone number), address, business details, and any other personal data you may provide when filling out forms on our website, requesting services, or contacting us directly.
  • Non-Personal Information: This includes data about your usage of our website, such as IP addresses, browser type, operating system, and browsing patterns. This information is collected automatically using cookies and similar technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide accounting, tax, auditing, and other related services to you or your business.
  • To communicate with you about your account or our services, including responding to inquiries or providing support.
  • To send you important updates, news, or information regarding our services, with your consent.
  • To improve our website’s performance and ensure a better user experience.

We use non-personal information to analyze website traffic, improve site functionality, and optimize content and design.

3. Data Sharing and Disclosure

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may disclose your personal data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and gather data on how our website is used. Cookies are small text files stored on your device that help us recognize your preferences and analyze how visitors interact with our site.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, please be aware that no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will securely dispose of it.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal data, subject to certain legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any communication we send you.

To exercise your rights or if you have any concerns about how we process your personal data, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes to the policy will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.